As a waste management company owner, you know our industry's challenges. 

The market is experiencing several key trends and developments, such as consolidations, regulatory changes, technological advancements, and implementing policies related to the nonsensical word "sustainability." 

However, one of the most pressing issues for many family-owned waste management companies is the acute labor shortage. Skilled truck drivers and technicians increasingly pursue other business ventures, exacerbating the problem.

What does this mean for your business? 

You risk increased turnover, which can significantly impact your company if you don't take steps to prevent it. Your team represents your face in the market, and just as you wouldn't change your face, you shouldn't have to change your team constantly. 

Maintaining a stable, loyal team is crucial for increasing customer loyalty and keeping your market leadership.

Many companies attempt to combat turnover by offering higher compensation or more benefits, but team retention works differently. The key to retaining your employees is to offer them time to spend with their families and optimize their responsibilities within the company. 

By providing your team with a better work-life balance, you cannot only increase their job satisfaction but also reduce the likelihood of them seeking employment elsewhere, fostering a more content and dedicated workforce.

To achieve this, you need to train your team to optimize their daily tasks and define key performance indicators (KPIs) for every role within the company. By doing so, you'll be able to optimize their hourly productivity, allowing them to accomplish more in less time. This benefits your business and gives your employees more free time to spend with their loved ones.

Investing in your team's training and development is not just a choice but necessary for maintaining your market leadership. By providing them with the tools and knowledge they need to succeed, you'll be able to retain your top talent and attract new employees who are looking for a company that values their well-being. 

It’s hard, I know. 

It is more challenging, especially if you are involved daily in operations. It requires your time and a completely different approach to your team. This approach requires leadership skills that you should train specifically. For that, inside my mastermind Self-Managed Waste Company, I’ve created the Team module to educate you and your team on KPIs, activities, and operations that can boost your waste management company's results.

Do you want to learn more?

Schedule a quick assessment call by clicking here, and I’ll be happy to give you all the details about how the Self-Managed Waste Company mastermind will boost your waste management company results.

All the best

Sam

The Waste Management Whisperer